Play Park MTX Socks are required for play on the playground.
Birthday Party Information & FAQs
Birthday Party Questions
Got questions? We’ve got answers for you!
Birthday Party FAQs
Answers to our FAQ. If you have additional questions, please reach out to us!
We don’t allow walk-in birthday parties. All birthday and team parties must be have a reservation. Anyone who arrives with a walk-in party will have our Epic party reservation created for them, if space is available.
It is highly encouraged to bring whatever food & drinks you prefer. We don’t want to limit our guests to options they don’t want, or can’t eat due to dietary restrictions or religious preferences.
Yes! Guests are encouraged to bring their own themed plates and decorations. Balloons (non-helium), wall decorations, and back drops are allowed. We recommend using 3M or Scotch double-sided stick gel squares. Tape will not stick to the walls. Tacks, staples and nails are prohibited. A $50 fee will be added if nails, tacks or staples are used.
The following decorations are prohibited in Play Park MTX: Any type of helium balloons (latex or mylar), silly string, glitter and confetti (even in balloons). A $100 cleaning fee will be applied to the Party Owner.
Check-in / Check-out
Upon arrival, and prior to setting up, the Party Owner must check in at the register to ensure waivers are completed. Party Owner May check in 15 minutes prior to the start of the party.
The remaining balance will be collected at check-in. Additional items may be added to the check throughout the party (additional socks, admissions, food / drinks). We will bring a receipt for any remaining unpaid items to the Party Owner 20 minutes prior to the party ending.
Each child as counted towards the children admission, and each adult is counted towards the adult admission. We do not substitute adults for children or children for adults. Adults not playing on the equipment are counted towards the guest count.
Please encourage all your guests to sign the waiver prior to arrival at the party. Everyone entering Play Park MTX is required to sign the waiver, participating in the playground or not. Each person 18 and older must sign a separate waiver; only one person is required to put the children on the waiver.
Waivers may be completed in-store at the iPads or cell phone; however, it will delay your guest’s entry to your party. All waivers must be completed electronically.
Each party has three tables reserved for the party. The Party Owner is responsible for ensuring their guests are sitting at their reserved tables only. A $15 per table fee will be added to the check for guests found sitting at tables that are not reserved for the party. You may or may not be notified by staff if your guests are at other tables, please ensure your guests are in your designated area. Additional tables are available for rent if needed for the party.
Cancellation Policy
If you need to cancel the party for any reason, the deposit is forfeited.
Rescheduling Policy
We understand that life brings unexpected events. You may reschedule without any penalties if we have the availability on the day(s) you’re requesting to reschedule to.
Recommended Use of Party Time
Decorating / Setup | Start time – 15 minex: 1:00 PM – 1:15 PM |
Play Time | 15 min – 90 minex: 1:15 – 2:45 |
Food / Cake / Gifts | 90 min – 110 minex 2:45-3:00 |
Clean Up | 110 min – 120 minex: 3:00 -3:15 |
Make Your Reservation Today!
Play Park MTX: Where Fun Knows No Limits – Dive into Joy, Reserve Your Playtime Today!
- Our Testimonials -
Voices From the Community
Brought my 16 month old here for a play date and he had the best time! There were plenty of things for him to do and the staff was very friendly. We will be returning.
I have a 2 year old and a 3 and a half year old- they LOVE it here! I just had to upgrade to the unlimited membership because they wanted to come so often. Very clean, staff is so sweet and helpful! Perfect place to come run some energy off- especially with the hot summer around the corner!
First time visitor with my 4 year old. Perfect size for younger kids. The person working was very kind and knowledgeable. We will be back for sure!!!
Not too crowded. Play area is great because it’s not too big and you can see your kid from pretty much any angle.
Not sure if under construction still but there were lots of large patches that have not been repainted and power outlets without covers in the rest/table area.
Staff was friendly but not paying attention to other parents walking in play area with shoes on. They make you buy the socks so you would assume everyone is following the rules.
Not sure if under construction still but there were lots of large patches that have not been repainted and power outlets without covers in the rest/table area.
Staff was friendly but not paying attention to other parents walking in play area with shoes on. They make you buy the socks so you would assume everyone is following the rules.
Our kids had a blast! Clean facility and a lot of different activities for the kids. 😊🙌
Staff was very friendly and helpful. Met the owner who is a Marine Veteran! Love supporting a Veteran owned business.
Literally a lifesaver but when you have little kids and a kid playing an AAU I will most definitely recommend this to me anyway from anywhere!!
They were so kind and courteous and MINDFUL of the kids and parents.
They were so kind and courteous and MINDFUL of the kids and parents.
Not a fan of having to pay for socks every single time and also adults have to pay to get in. May as well take your kiddos up the street to the trampoline park instead.
I can’t say enough great things about our experience at PlayPark MTX for our daughter’s 4th birthday party! Right from the start, they were incredibly organized, providing us with all the necessary information and even making the waiver process a breeze for our guests upon arrival. When we got there, we were pleasantly surprised to find socks waiting for us on the table.
What truly stood out to me was the exceptional service from owner Douglas and his staff. Despite having a record-setting day, they took the time to ensure everything went smoothly. Kennedy and Ostin were outstanding, going above and beyond to help in every way possible. I have no clue how they keep this place so clean, but they do an exceptional job! Our party day turned out to be far easier than I had anticipated thanks to all of them.
The best part? PlayPark MTX doesn’t overwhelm the kids with loud music, flashy screens, or lights. Instead, it’s a haven of pure, controlled fun in a comfortable climate. If you’re looking for a fantastic place for your child’s party, PlayPark MTX is the answer. Kudos to the team for making our experience memorable and stress-free!
What truly stood out to me was the exceptional service from owner Douglas and his staff. Despite having a record-setting day, they took the time to ensure everything went smoothly. Kennedy and Ostin were outstanding, going above and beyond to help in every way possible. I have no clue how they keep this place so clean, but they do an exceptional job! Our party day turned out to be far easier than I had anticipated thanks to all of them.
The best part? PlayPark MTX doesn’t overwhelm the kids with loud music, flashy screens, or lights. Instead, it’s a haven of pure, controlled fun in a comfortable climate. If you’re looking for a fantastic place for your child’s party, PlayPark MTX is the answer. Kudos to the team for making our experience memorable and stress-free!
Friendly staff and clean facility! We are from out of town and visited to burn some of my 2 yr olds energy off. He had a blast!
very rude staff, very small play area, you are asked to pay for the adults even if you are in the waiting area and not going inside.
My son and I come here quite often. It's a great place to go with toddlers and let them play especially in 100+ degree weather. My son has Autism and alot of play places are overstimulating for him. But at Play Park he plays freely and has a blast. Everytime we go the space is clean and we have a membership so we go often. The owner and employees have always been nice and accommodating to us. We love this place.
Today was my first time here and my 2 year old toddler girls had a blast! The staff were incredibly informative of the process to play. Not sure why people are upset about paying for socks when you have to do the same thing for a trampoline park and bounce houses. The facility was very clean with a great temperature inside. I appreciate the staff addressing children and their parents for not following the rules to keep everyone safe. Nothing is worse than paying for playtime ruined by unruly kids. We will make this a weekly visit for my crew. Thanks for everything and Your Service!
Inadequate air conditioning, filthy equipment, rude employees and extremely crowded. If you purchase the birthday party package which covers 15 guests, and 4 guests don't show up. You have to pay an additional charge of $15 for each guest who doesn't show. Even though your party package already prepaid for your guests. This place is a complete ripoff.
I had an incredibly disappointing visit to Play Park MTX, and I feel compelled to share my experience as a warning to others. This indoor playground area has some of the worst policies I've ever encountered. First and foremost, the play area is astonishingly tiny, leaving almost no room for enjoyable play.
To make matters worse, it's astounding that they charge for every little thing, including the air you breathe! Yes, you read that right. You have to pay an entrance fee of $11, which is already quite high for such a subpar facility. But that's not all – you also have to pay an additional $3.5 for socks of all sizes, even if you're just there to watch your child play. Oh, and don't forget the "watch fee" of $1.5 per adult, just to stand and observe. It's truly ludicrous!
When I questioned the staff about these exorbitant charges, they dismissively explained that the reason for the fees was that I was utilizing their "promise," whatever that means. It's clear they're just trying to squeeze every last cent from their visitors.
Adding insult to injury, the Pogo pass, which I was foolish enough to purchase, hardly covers anything, rendering it practically useless. Save yourself the trouble, time, and money by staying away from Play Park MTX. Your child's playtime will be limited to a mere 15 minutes in this laughably minuscule playground.
In conclusion, I strongly advise against visiting Play Park MTX. Their policies are exploitative, the play area is disappointingly small, and it's a place that will leave you feeling cheated. Spare yourself the frustration and find a better indoor playground that actually values its customers.
To make matters worse, it's astounding that they charge for every little thing, including the air you breathe! Yes, you read that right. You have to pay an entrance fee of $11, which is already quite high for such a subpar facility. But that's not all – you also have to pay an additional $3.5 for socks of all sizes, even if you're just there to watch your child play. Oh, and don't forget the "watch fee" of $1.5 per adult, just to stand and observe. It's truly ludicrous!
When I questioned the staff about these exorbitant charges, they dismissively explained that the reason for the fees was that I was utilizing their "promise," whatever that means. It's clear they're just trying to squeeze every last cent from their visitors.
Adding insult to injury, the Pogo pass, which I was foolish enough to purchase, hardly covers anything, rendering it practically useless. Save yourself the trouble, time, and money by staying away from Play Park MTX. Your child's playtime will be limited to a mere 15 minutes in this laughably minuscule playground.
In conclusion, I strongly advise against visiting Play Park MTX. Their policies are exploitative, the play area is disappointingly small, and it's a place that will leave you feeling cheated. Spare yourself the frustration and find a better indoor playground that actually values its customers.
This is a great place to take your toddlers and tire them out.
I am grateful this place exists in Mansfield. It is very difficult to find things to do like this with the little ones as you can only find places aimed at older kids.
It is a great alternative to the city parks in summer especially.
The premises are clean.
The older kids have the climbing and sliding area. So fun for them.
Younger children, 0-4, have a Toddler Area with soft blocks to play.
You can take your kids and work from there (at least send emails, can get loud for phone calls).
I was told our pass is good for the entire day. You get a bracelet that guarantees you entrace if you decide to leave to eat, but you can also bring your food and eat there.
Our first time we made it a playdate with friends and we spent 6 hours there and the kids did not want to leave.
They knocked out right after dinner. Yay for that!
Definitely check it out!
I am grateful this place exists in Mansfield. It is very difficult to find things to do like this with the little ones as you can only find places aimed at older kids.
It is a great alternative to the city parks in summer especially.
The premises are clean.
The older kids have the climbing and sliding area. So fun for them.
Younger children, 0-4, have a Toddler Area with soft blocks to play.
You can take your kids and work from there (at least send emails, can get loud for phone calls).
I was told our pass is good for the entire day. You get a bracelet that guarantees you entrace if you decide to leave to eat, but you can also bring your food and eat there.
Our first time we made it a playdate with friends and we spent 6 hours there and the kids did not want to leave.
They knocked out right after dinner. Yay for that!
Definitely check it out!
