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PlayPark MTX

Play Park MTX Socks are required for play on the playground.
● Sun: 10 AM - 6 PM ● Mon: Closed except summer & holidays ● Tues - Thurs: 9 AM - 7 PM ● Fri - Sat: 9 AM - 9 PM

Birthday Party Information & FAQs

Birthday Party FAQ

Got questions? We’ve got answers for you!

Birthday Party FAQs

Answers to our FAQ. If you have additional questions, please reach out to us! 

Can we keep playing after the party?

Your Toddler, Plus or Epic table reservation includes two hours for setup, celebrating and cleanup. Table access begins at your booked start time, so early setup is not available. When your reservation ends, please finish cleanup, clear the party tables and move to regular seating. After the candles and cake, the playground fun can keep going for the rest of the day, as long as no private event is booked.

What is included in each standard party package?

Toddler includes 5 children, including the birthday child, 10 adults and 2 reserved tables. Plus includes 10 children, including the birthday child, 20 adults and 3 reserved tables. Epic includes 15 children, including the birthday child, 30 adults and 4 reserved tables. Each table reservation lasts two hours, including setup and cleanup. Additional children are $19.99 each, including socks. Toddler is the smaller package name; it is not exclusively for toddlers.

Can we bring our own food and drinks?

Yes. Bring the food, drinks and cake your group enjoys. Outside food and drinks are welcome, including choices that meet your guests’ dietary or religious needs.

Can we bring decorations?

Yes. Themed plates, non-helium balloons, wall decorations and backdrops are welcome. We provide plain white dessert plates, forks and tablecloths. We recommend 3M or Scotch double-sided stick gel squares; ordinary tape will not stick to the walls. Tacks, staples and nails are prohibited and incur a $50 fee. Helium balloons of any type, silly string, glitter and confetti, including confetti inside balloons, are prohibited and incur a $100 cleanup fee.

When can we check in and set up?

The organizer may check in 15 minutes before the booked start to complete check-in and waiver checks. Standard party-table access begins at the booked start. Your two-hour reservation includes setup, celebrating and cleanup, so early table setup is not available. For private parties, confirm arrival and setup arrangements with the team.

When is the remaining balance due?

A 50% deposit reserves your party. The remaining balance, including additional guests, socks, food, drinks and other purchases, is due at the end of the party. Please review your final total with the team.

How are guests counted?

Children and adults are counted separately. Count every attendee, including adults who will not use the playground. Adults and children cannot be substituted for one another. Accompanying adults remain responsible for supervising their children.

Does everyone need a waiver?

Yes. Everyone entering Play Park MTX needs a waiver, whether playing or watching. Each adult aged 18 or older signs a separate waiver; one accompanying adult can include the children on their waiver. Complete the electronic waiver before arrival to make entry easier. Waivers can also be completed on your phone or the in-store iPads.

Which tables can our party use?

Please use the party tables included in your booked package: 2 for Toddler, 3 for Plus or 4 for Epic. Ask the team about reserving extra party tables. A $15 per-table fee applies to using another reserved party table without permission. After your reservation, clear your party tables and move to regular seating; this fee does not apply to regular seating after your party. Continued play is welcome for the rest of the day when no private event is booked.

What if we cancel or need to reschedule?

Cancellations are nonrefundable and cannot be exchanged for another product. Rescheduling is free more than 15 days before the party; a $50 fee applies 15 days or fewer before your party. Contact the team to change your booking.

How long is a private party?

Morning private parties run Saturday or Sunday, 8–10 a.m. Business-hours private parties last three hours: Saturday 9 a.m.–noon or 6–9 p.m., and Sunday 10 a.m.–1 p.m. or 3–6 p.m. Private packages have no per-package guest-count cap. Let the team know your expected number of children and adults and confirm arrival, setup and seating arrangements before the day.

Do birthday and team parties need a reservation?

Yes. Please reserve all birthday and team parties in advance. We do not offer walk-in parties. If you arrive with an unreserved party, the team will check availability and create an Epic party reservation if space is available.

Make Your Reservation Today!

Play Park MTX: Where Fun Knows No Limits – Dive into Joy, Reserve Your Playtime Today!

- Our Testimonials -

Voices From the Community

Play Park MTX place picture
4.5
Ashley Mack profile picture
Ashley Mack
1 year ago
Brought my 16 month old here for a play date and he had the best time! There were plenty of things for him to do and the staff was very friendly. We will be returning.
Starr Soroka profile picture
Starr Soroka
1 year ago
I have a 2 year old and a 3 and a half year old- they LOVE it here! I just had to upgrade to the unlimited membership because they wanted to come so often. Very clean, staff is so sweet and helpful! Perfect place to come run some energy off- especially with the hot summer around the corner!
Brandy Walthall profile picture
Brandy Walthall
1 year ago
Great play place for the kiddos!
Allyson Avila profile picture
Allyson Avila
1 year ago
First time visitor with my 4 year old. Perfect size for younger kids. The person working was very kind and knowledgeable. We will be back for sure!!!
Photo from customer review
Charles Camacho profile picture
Charles Camacho
1 year ago
Not too crowded. Play area is great because it’s not too big and you can see your kid from pretty much any angle. Not sure if under construction still but there were lots of large patches that have not been repainted and power outlets without covers in the rest/table area. Staff was friendly but not paying attention to other parents walking in play area with shoes on. They make you buy the socks so you would assume everyone is following the rules.
Mrs. Loyd profile picture
Mrs. Loyd
1 year ago
I love the enclosed area, my kids have lots of fun!
Elissa Creen profile picture
Elissa Creen
1 year ago
Our kids had a blast! Clean facility and a lot of different activities for the kids. 😊🙌
Lacy Markham profile picture
Lacy Markham
2 years ago
Lolita Stevenson profile picture
Lolita Stevenson
2 years ago
Staff was very friendly and helpful. Met the owner who is a Marine Veteran! Love supporting a Veteran owned business.
Alley Harris profile picture
Alley Harris
2 years ago
Literally a lifesaver but when you have little kids and a kid playing an AAU I will most definitely recommend this to me anyway from anywhere!! They were so kind and courteous and MINDFUL of the kids and parents.
Tieara Howard profile picture
Tieara Howard
3 years ago
Not a fan of having to pay for socks every single time and also adults have to pay to get in. May as well take your kiddos up the street to the trampoline park instead.
Nicholas Wallace profile picture
Nicholas Wallace
3 years ago
I can’t say enough great things about our experience at PlayPark MTX for our daughter’s 4th birthday party! Right from the start, they were incredibly organized, providing us with all the necessary information and even making the waiver process a breeze for our guests upon arrival. When we got there, we were pleasantly surprised to find socks waiting for us on the table. What truly stood out to me was the exceptional service from owner Douglas and his staff. Despite having a record-setting day, they took the time to ensure everything went smoothly. Kennedy and Ostin were outstanding, going above and beyond to help in every way possible. I have no clue how they keep this place so clean, but they do an exceptional job! Our party day turned out to be far easier than I had anticipated thanks to all of them. The best part? PlayPark MTX doesn’t overwhelm the kids with loud music, flashy screens, or lights. Instead, it’s a haven of pure, controlled fun in a comfortable climate. If you’re looking for a fantastic place for your child’s party, PlayPark MTX is the answer. Kudos to the team for making our experience memorable and stress-free!
Jennifer Seals profile picture
Jennifer Seals
3 years ago
Friendly staff and clean facility! We are from out of town and visited to burn some of my 2 yr olds energy off. He had a blast!
Tori Felan profile picture
Tori Felan
3 years ago
minakshi anand profile picture
minakshi anand
3 years ago
very rude staff, very small play area, you are asked to pay for the adults even if you are in the waiting area and not going inside.
My son and I come here quite often. It's a great place to go with toddlers and let them play especially in 100+ degree weather. My son has Autism and alot of play places are overstimulating for him. But at Play Park he plays freely and has a blast. Everytime we go the space is clean and we have a membership so we go often. The owner and employees have always been nice and accommodating to us. We love this place.
Jaimie Lowe profile picture
Jaimie Lowe
3 years ago
Today was my first time here and my 2 year old toddler girls had a blast! The staff were incredibly informative of the process to play. Not sure why people are upset about paying for socks when you have to do the same thing for a trampoline park and bounce houses. The facility was very clean with a great temperature inside. I appreciate the staff addressing children and their parents for not following the rules to keep everyone safe. Nothing is worse than paying for playtime ruined by unruly kids. We will make this a weekly visit for my crew. Thanks for everything and Your Service!
michael grubbs profile picture
michael grubbs
3 years ago
Inadequate air conditioning, filthy equipment, rude employees and extremely crowded. If you purchase the birthday party package which covers 15 guests, and 4 guests don't show up. You have to pay an additional charge of $15 for each guest who doesn't show. Even though your party package already prepaid for your guests. This place is a complete ripoff.
I had an incredibly disappointing visit to Play Park MTX, and I feel compelled to share my experience as a warning to others. This indoor playground area has some of the worst policies I've ever encountered. First and foremost, the play area is astonishingly tiny, leaving almost no room for enjoyable play. To make matters worse, it's astounding that they charge for every little thing, including the air you breathe! Yes, you read that right. You have to pay an entrance fee of $11, which is already quite high for such a subpar facility. But that's not all – you also have to pay an additional $3.5 for socks of all sizes, even if you're just there to watch your child play. Oh, and don't forget the "watch fee" of $1.5 per adult, just to stand and observe. It's truly ludicrous! When I questioned the staff about these exorbitant charges, they dismissively explained that the reason for the fees was that I was utilizing their "promise," whatever that means. It's clear they're just trying to squeeze every last cent from their visitors. Adding insult to injury, the Pogo pass, which I was foolish enough to purchase, hardly covers anything, rendering it practically useless. Save yourself the trouble, time, and money by staying away from Play Park MTX. Your child's playtime will be limited to a mere 15 minutes in this laughably minuscule playground. In conclusion, I strongly advise against visiting Play Park MTX. Their policies are exploitative, the play area is disappointingly small, and it's a place that will leave you feeling cheated. Spare yourself the frustration and find a better indoor playground that actually values its customers.
Ellie Ace profile picture
Ellie Ace
4 years ago
This is a great place to take your toddlers and tire them out. I am grateful this place exists in Mansfield. It is very difficult to find things to do like this with the little ones as you can only find places aimed at older kids. It is a great alternative to the city parks in summer especially. The premises are clean. The older kids have the climbing and sliding area. So fun for them. Younger children, 0-4, have a Toddler Area with soft blocks to play. You can take your kids and work from there (at least send emails, can get loud for phone calls). I was told our pass is good for the entire day. You get a bracelet that guarantees you entrace if you decide to leave to eat, but you can also bring your food and eat there. Our first time we made it a playdate with friends and we spent 6 hours there and the kids did not want to leave. They knocked out right after dinner. Yay for that! Definitely check it out!