Change in allowed decorations:
The following are no longer allowed into the playground:
Any type of helium balloons (latex or Mylar, balloons are still allowed without helium), Confetti (even if in balloons), Silly String, Pinatas. If these items are brought in an additional cleaning charge will be applied.
Pro Tip: Leave decorations and cake in car until after check-in, as you may have to wait in line.
After Party Cleaning:
Your Responsibilities: :
The Party Owner is responsible for cleaning their rented area. Responsibilities include but aren’t limited to cleaning: food debris on the floor, icing on the tables/seats/floor, dropped cake, smashed food on the floor, and liquid spills.
Standard cleaning supplies are available upon request. i.e. broom & dustpan, towels disinfectant spray.
Any area left in disarray will result in a $100 cleaning fee to the party owner.
Play Park MTX Staff will remove tablecloth, wipe tables, and pick up paper trash from the floor.
Three party tables are reserved for your birthday party. Additional tables may be pre-reserved for $15, as available.
Party guests will be asked to move from unreserved tables in order to allow open play guests seating.
Two hour time limit:
All party supplies, food, gifts, decorations must be removed from the party tables and the after party cleanup must be complete at the 2 hour time limit. Guests are welcome to move to open play tables if they are staying longer than the 2 hour party window. A $100 per half hour fee will be added to total if the 2 hour time limit is exceeded.
In order to avoid going over your reserved time limit, please use the table below as a guideline to a smooth and enjoyable experience.
|Check In / Setup
|30 Minute Prior Start
|Start – 60 Minutes
|Food / Cake / Gifts
|1:00 – 1:30
|1:30 – 2:00
What is the sock policy at Play Park MTX?
Only Play Park MTX socks are authorized for wear inside the playground. Outside socks from other places are not allowed.
Does the 18 guests include adults or other people who aren’t getting on the playground?
Can I have more than the amount of guests that comes with my birthday package?
Yes, you’re welcome to have as many guests as you like. We will tally up the children first, then add adults. EX: You have 40 guests, 20 children and 20 adults. 18 children will be free. Two child will be general admission pricing (2 x $15). 20 adults will be general admission pricing (20 x $1.50). An additional $60 (+ tax) will added to you remaining balance.
Does everyone have to sign the waiver if they are only attending and not playing on the playground?
Yes, everyone must sign a waiver.
I signed the waiver, does that count as checking in?
No, everyone must physically check in at the register. After checking in, they’ll be issued a wrist band that is assigned to your party.
What happens if one of my guests doesn’t check in?
We will ask the guest twice to check in. If they fail to check in, they’ll be asked to leave and you will be assessed a $15 no guest check in fee per person.
What if I need to cancel my party?
You’ll forfeit the deposit.
What if I need to reschedule my party?
There are no fees to reschedule your party. We will work with you to find an open date and time to reschedule your party.
What can I bring to my party?
You’re welcome to bring any decorations, food, characters or face painters. Characters and face painters do not count towards your guests. Please be aware having either one of these will draw attention from other children outside of your party. Please note we no longer allow any helium balloons,.
What can I not bring to my party?
Alcohol is not permitted. We also strongly discourage bringing Mylar balloons. If a Mylar balloon is released, it can interfere with the fire suppression system. We have to bring in an outside contractor to remove it. You’ll be assessed a $25 fee for removal.
Can I bring goody bags for my party?
Yes, you’re welcome to bring them for your guests. We ask that you give them to your guests as they leave.
What does my party include?
Your party will include three tables reserved for you guaranteed for two hours (please take additional tables as needed, as long as they are open). We will provide a tablecloth for two tables, 15 bottles of water (20 or 25 for private), 15 pairs of Play Park MTX socks (required) (20 or 25 for private), 15 plates (20 or 50 for private), forks, napkins, and a shirt for the birthday child. If there is not a party scheduled after yours, please feel free to continue to use those tables. Admission is good all day for you and your guests.
Is the playground open to other guests during my party?
For a normal party yes it is open to be other guests. If you have reserved a private party the entire facility will be closed, and only your guests will be allowed in.